Purchasing Guide: Repair and Maintenance

Maintaining and repairing laboratory equipment is crucial for the smooth functioning of lab operations. According to search results from Google, understanding your specific needs and the various service options available can significantly impact your decision-making process. Broadly, repair needs can be managed through in-house repairs, original equipment manufacturers (OEMs) service contracts, or third-party service contracts. In situations where lab personnel lack the expertise, or when OEM service contracts aren't optimal, third-party service contracts might be the most viable solution. Discover a wide range of third-party repair and maintenance service vendors at LabManager.com/maintenance.

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5 Questions to Ask When Buying a Repair and Maintenance Service:

1. Does the service provider specialize in your type of equipment?
2. Can the service provider calibrate your equipment as well?
3. Will hiring a third-party repair company void your equipment’s warranty?
4. Are repairs becoming more frequent? If so, it may be time to replace the instrument altogether.
5. Have the service provider's technicians completed a maintenance training program with the OEM?

Three Types of Repair Planning

Repair planning generally falls into three categories: service plans, service-at-need, and in-house repairs. Service plans are the most expensive but also the most effective at extending the lifespan of critical equipment, which is why they are usually reserved for the most crucial instruments. Service-at-need repairs are performed when an instrument malfunctions. In-house repairs involve lab staff conducting the repairs rather than relying on field technicians from service vendors. Selecting the most appropriate repair strategy should consider urgency, cost, and in-house expertise.

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Preventive Maintenance

To achieve a good return on investment (ROI) from lab equipment, preventive maintenance is essential. Key elements include regular cleaning, calibration, and effective training programs. For more insights on implementing an efficient preventive maintenance program, visit LabManager.com/preventive-maintenance.

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